The Business (Store) Manager at Madison's Niche leads all aspects of boutique performance, team development, and in-store experience. This role is responsible for driving sales through strong leadership, strategic merchandising, operational excellence, and a passion for delivering exceptional customer service.
Why Join Us
Be part of a stylish, customer-focused boutique environment
Lead and develop a passionate, high-performing team
Make a direct impact on store success and growth
Work in a collaborative, positive, and creative culture
Room for growth and opportunity
Key Responsibilities
Business & Sales Leadership
Own daily store operations and overall boutique performance
Analyze weekly business results (sales, KPIs, trends)
Plan and execute weekly merchandising strategies and floor moves to drive sales
Lead the team to meet and exceed daily, weekly, and monthly sales goals
Coach team members to deliver outstanding service and maximize every customer interaction
Proactively identify opportunities and resolve challenges impacting performance
Merchandising & Visual Standards
Maintain a consistently organized, visually compelling, and brand-aligned store environment
Oversee sales floor setups, new product launches, and seasonal merchandising
Partner with the Assistant Manager to execute visual changes efficiently
Ensure all opening, closing, and cleaning procedures are completed daily
Leadership & Team Development
Train, mentor, and develop the Assistant Manager and team
Set clear expectations and provide consistent communication and follow-up
Lead by example in selling, service, teamwork, and operations
Foster a positive, fun, and productive work environment
Build strong team relationships and encourage collaboration and accountability
Recognize successes and address opportunities for improvement constructively
Operational Excellence
Ensure all company processes and operational standards are followed
Oversee inventory management, including stock levels, PO accuracy, and shrink awareness
Create schedules at least two weeks in advance to support business needs
Partner with the Assistant Manager on staffing, onboarding, and ongoing training
Balance operational responsibilities while prioritizing selling and customer engagement
Communication & Partnership
Maintain clear communication with the District Manager/Owner regarding performance and opportunities
Collaborate closely with the Assistant Manager to keep the team aligned and informed
Demonstrate professionalism, accountability, and a commitment to the success of the business
Qualifications
Proven retail management experience, preferably in a boutique or specialty environment
Strong leadership, communication, and organizational skills
Ability to analyze business trends and drive results
Passion for customer service, merchandising, and team development
Pay: $55,000.00 - $65,000.00 per year
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Experience:
Retail Management: 2 years (Required)
Work Location: In person