COVID-19 UPDATE | Madison's Niche FAQ

Are your boutiques open for in-store pick-ups or returns?

• No, all boutiques will unfortunately remain closed until further notice.

Are you still shipping?

• Yes!!! We are packing and shipping out orders daily!

How are you taking safety precautions while packing orders?

• The well-being and safety of our associates and our customers is our top priority. We are taking steps in accordance with CDC guidance to maintain a healthy and clean environment. Our limited staff members are wearing N95 masks and gloves while picking and packing orders.

When should I expect my order to arrive?

• In stock items are usually processed, packed, and shipped out within 24 hours of purchase. USPS delivery ranges anywhere from 2-4 business days.

How are you handling returns?

• We are accepting returns via USPS, and all unworn clothing qualifies for free returns. 

Are you extending return deadlines due to COVID-19?

• We completely understand that people may not feel comfortable dropping off their returns at the Post Office, so we are offering flexible return deadlines on a case by case basis!