Holiday Return Policy: Online Purchase
Online purchases made starting October 1st, 2023 are eligible for a refund through January 14, 2024.
- Original receipt is present
- Original form of payment is present
- Items have tickets attached
- Items are in original condition
- Items meet all of our standard return requirements
Please fill out and include our Online Return Form with your return (this makes processing your refund go much quicker!) As a hassle-free courtesy, we offer free clothing returns within 5 days of order delivery (domestic U.S. only). Clothing returns initiated after 5 days are no longer free. If you choose to use our prepaid return label - please note that a flat rate fee of $8.95 will be deducted from your refund total.
**ALL HOLIDAY-THEMED MERCHANDISE IS SUBJECT TO A 14-DAY RETURN WINDOW AFTER THE DATE OF DELIVERY**
A GIFT RECEIPT ENTITLES YOU TO AN ONLINE STORE CREDIT ONLY
ALL CLEARANCE ITEMS ARE ALWAYS FINAL SALE
ANY GIFTS PURCHASED IN-STORE MAY NOT BE RETURNED VIA MAIL SERVICE, WE DO NOT HAVE THE NECESSARY ORDER INFORMATION TO PROCESS A REFUND OR EXCHANGE.
Holiday Return Policy: In-Store Purchase
Purchases made starting October 1st, 2023 are eligible for a refund through January 14, 2024.
A full refund is given when:
- You have the original receipt
- Tags are still attached
- Item is not used/worn/damaged
- Merchandise is not considered final sale
A GIFT RECEIPT ENTITLES YOU TO AN IN-STORE CREDIT OR EXCHANGE AS LONG AS THE MERCHANDISE IS NOT CONSIDERED FINAL SALE.
FINAL SALE ITEMS:
- Personal Fragrance
- Discounted/ Clearance/ As-is Merchandise
- HOLIDAY THEMED MERCHANDISE
- Gift Cards