Holiday Return Policy

Holiday Return Policy: Online Purchase

Online purchases made starting October 1st, 2023 are eligible for a refund through January 14, 2024.

Provided that:

  • Original receipt is present
  • Original form of payment is present
  • Items have tickets attached
  • Items are in original condition
  • Items meet all of our standard return requirements

Please fill out and include our Online Return Form with your return (this makes processing your refund go much quicker!) As a hassle-free courtesy, we offer free clothing returns within 5 days of order delivery (domestic U.S. only). Clothing returns initiated after 5 days are no longer free. If you choose to use our prepaid return label - please note that a flat rate fee of $8.95 will be deducted from your refund total.

**ALL HOLIDAY-THEMED MERCHANDISE IS FINAL SALE**

A GIFT RECEIPT ENTITLES YOU TO AN ONLINE STORE CREDIT ONLY

ALL CLEARANCE ITEMS ARE ALWAYS FINAL SALE

ANY GIFTS PURCHASED IN-STORE MAY NOT BE RETURNED VIA MAIL SERVICE, WE DO NOT HAVE THE NECESSARY ORDER INFORMATION TO PROCESS A REFUND OR EXCHANGE.

Holiday Return Policy: In-Store Purchase

Purchases made starting October 1st, 2023 are eligible for a refund through January 14, 2024.

A full refund is given when:

  • You have the original receipt
  • Tags are still attached
  • Item is not used/worn/damaged
  • Merchandise is not considered final sale

A GIFT RECEIPT ENTITLES YOU TO AN IN-STORE CREDIT OR EXCHANGE AS LONG AS THE MERCHANDISE IS NOT CONSIDERED FINAL SALE.

FINAL SALE ITEMS:

  • Undergarments
  • Bodysuits
  • Earrings
  • Personal Fragrance
  • Discounted/ Clearance/ As-is Merchandise 
  • HOLIDAY THEMED MERCHANDISE
  • Gift Cards